Sell Outcomes Not Features
This course helps B2B sales professionals experienced in creating or presenting sales decks and participating in B2B sales conversations to shift from feature-led presentations to outcome-driven value conversations. You will practice converting product-centric decks into KPI-focused value decks, then evaluate and defend those decks using peer feedback and buyer decision criteria. Through short videos, readings, coach dialogues, and hands-on activities, you will build the skills needed to make value clear, credible, and defensible—so buyers can justify decisions internally and move forward with
Skills you'll learn
We may earn a commission if you enroll through our links — it never affects the price you pay.
Similar courses
Write Persuasive Emails
Write Persuasive Emails is an intermediate-to-advanced short course within the B2B Sales Negotiation: Leveraging AI Professional Certificate. In this course, you will learn how to combine persuasive communication with AI-enabled experimentation to improve your outreach performance using evidence rather than instinct. You will apply Cialdini’s principles of social proof and scarcity to write a clear, credible objection-handling email and then validate its effectiveness through a lightweight A/B test. Rather than treating AI as a replacement for your judgment, this course positions AI as an acc
All levels
B2B Sales: Negotiation Preparation And Strategy
This course introduces the foundations of structured sales negotiation and prepares learners to approach deal conversations with greater clarity, confidence and control. Learners explore the core stages, styles and variables that shape negotiation outcomes, with a focus on preparation, alternatives and relationship-led decision-making. The course then strengthens negotiation planning through a focused text-based module on BATNA, walk-away points and preparation. Learners examine how to define target outcomes, identify fallback options, assess trade-offs and prepare for conversations where val
All levels
B2B Sales: Deal Closing And Customer Retention
This course helps learners close sales conversations with greater confidence while protecting long-term customer value. Learners explore practical closing techniques, coaching-led sales improvement, CRM strategy and customer-centric growth so they can move buyers towards agreement and maintain strong relationships after the deal is won. The course begins with proven sales techniques for guiding buyer conversations towards commitment. Learners then explore advanced closing, coaching and challenge-based approaches that help sales professionals improve performance, strengthen confidence and hand
All levels